General Terms & Conditions

Displayed Prices

All prices are displayed in EURO per Person and per night.


Bonus –5 % for direct online bookings over our Website

Local Tax

The Local Tax (Ortstaxe) is EUR 2,20 per person/day. Children 14 or younger stay for free.

Breakfast Buffet & Half Board

Inclusive breakfast buffet with quality products from our own farm and butchery. In the evening there is 4 course menus or buffets with fresh salads on the side.

Booking a stay with breakfast only

Booking a room with only breakfast (no halfboard) is reducing the price by 15€. 

Week bookings in winter

In winter we can only take bookings for whole weeks (usually Saturday-Saturday). Depending on disponibilites short stay are possible for an additional fee.

Single room use

If you book a double room for yourself there is a single room fee of EUR 25,- to EUR 75,- per day, depending on season and room category.

Special Menu Prices

The half-board dinner price is 15€. There might be additional fees for special evenings :

  • Christmas menu EUR 25,-
  • New years eve EUR 45,-
  • Carnival Week 13.02. to 20.02.2021: EUR 5,- per person/night
Kids Prices

If there is two full paying adults we have special rates for kids in the same room:

  • 0-5 years: 20%
  • 6-11 years : 50%
  • 12 – 14 years: 75%
  • 15 – 18 years: 85%

We offer cribs for 10€ a night.

Single room with a kid

In our new single rooms (big “grand lit” beds) the kid prices are valid even if there is only one adult with them.

No Smoking area

Our hotel, rooms, restaurant, bar & SPA are NO SMOKING AREAS

Smoking is only allowed on our terrace and on balconies with closed doors. We may charge 100€ cleaning fees if these rules are not respected in the rooms.


We are happy to adapt ourselves to your allergies and needs. Please inform us of any allergies when booking your room, so our kitchen can prepare something for you.

We want to inform you that we can not rule out any cross contamination of allergic products in the kitchen.

Dogs & pets

Allowed in their own basket, they are not allowed to come in the restaurant.

For dogs in the rooms we charge 10-15€ per day depending on their size.

Garage Parking

Garage parking is available for 8 EUR ,- per day. There is a lot of parking possibilities all around the house for our guests.


At arrival your room will be ready for you at 2pm. On departure day please leave your room until 10am.

Austrian Hotel Law

We work following the  Austrian Hotel Law (Österreichischen Hotelvertragsbedingungen) with following cancellation fees:

Cancellation & Refunds

Cancellation are only excepted in written format. Regarding the current sanitary situation we have adapted our cancellation conditions

Winter free of charge until 7 days before arrival, when cancelling 6 days before arrival or later we can not refund your booking.

Summer free of charge until 2 days before arrival, when cancelling 1 day before arrival we can not refund your booking.


Thank you for transferring the required deposit of 200€ per room with credit card or to our bank account:  Volksbank Tirol IBAN AT82 4239 0006 6000 0423 BIC VBOEATWWINN.

If you want to pay by card our reception can send you a secured Link to Saferpay.

Thank you!

Travel Insurance

We recommend taking a travel insurance, which can refund you in case of cancellations, no show, accidents or other problems.